What is the estimated delivery time?
We usually dispatch most orders within 1-4 business days (excluding Fridays and public holidays)
- Though, we keep most of our catalog in our inventory, certain products need to be manufactured freshly so that we can live up to our promise of providing fresh, non-expired products.
- While we are trying our best to avoid this situation, these products might delay your order. However, sometimes product delivery may get delayed due to reasons attributable to logistics, public holidays, etc.
- If you are ordering our products from a Sale event, dispatches may be a bit delayed due to increased volumes. We will target to dispatch all orders within 5 days of order date.
- 95% of all inside Dhaka metro city orders are completed within 48 hours from order confirmation date.
- Most of Dhaka suburb orders are completed within 5 working days from order confirmation date.
- Most of outside Dhaka metro city orders are completed within 5 working days from order confirmation date.
Are there any shipping charges applicable on my order?
- We have standard shipping charges for most addresses.
- Inside Dhaka city shipping charges – A flat rate of BDT 80 charge is applied to all orders.
- Dhaka suburbs shipping charges– A flat rate of BDT 130 will be charged for all orders. Areas include- Savar, Demra, Dhamrai, Dohar, Keraniganj, Nawabganj
- Outside Dhaka shipping charges – A flat rate of BDT 130 will be charged for all orders. Includes all other districts in Bangladesh except Dhaka.
How does the delivery process work?
- Once our system accepts your order, your products are inspected thoroughly to ensure they are in a perfect condition.
- After they pass through the final round of quality check, they are packed and handed over to our trusted delivery partners.
- Our delivery partners then bring the package to you at the earliest possibility. In case, they are unable to reach your provided address or at a suitable time, they will contact you to resolve the issue.
How are items packaged?
We package our products in non woven bags and/or boxes, and/or covering in layers of bubble wrap. Fragile items like glass bottles are safely secured with additional bubble wrap. Liquid items are sealed with vacuum sealer and/or tape.
We pride ourselves on the quality of our packaging.
What is the range of locations to which THE ALAMS ships their products?
THE ALAMS ships throughout Bangladesh!
Which delivery service do you use?
Following is our trusted courier partner:
Does THE ALAMS ship outside Bangladesh?
As much as we would love to serve clients all over the world, at present THE ALAMS ships only to Bangladesh.